In this post, USDALoanInfoNewYork wants to talk about hiring a really good loan officer or Mortgage Lender in New York and the importance of doing that, especially when searching for a USDA Loan in New York.
We want to give you a real-life scenario that happened to a buyer who was searching for a mortgage lender in New York this week. This should serve as a sample to really drive home the point on how important it is to hire and make sure you get a really good loan officer.
USDALoanInfoNewYork believes that you should search for an honest mortgage lender, no matter where your house buying adventure takes you.
To get started with our Mortgage Lender example, we find ourselves taking a buyer call with what happened. One of our officers had just got back from vacation and found out that there was a problem with the USDA Loan in New York. The lender that the prospect had hired actually made an error which delayed three days of the process!
Hi everyone this is your Tampa Bay RealtorLance Mohr.
In this video I want to talk about how tochoose a mortgage lender and that I'm going more specifically go over mortgage brokersversus banks versus credit unions.
Tell you the difference between those.
Tell you the pros.
Tell you the cons and then we're going togo over a little bit about what questions you need to ask the lender to make sure youget a really good mortgage lender for you.
So let me start off talking about differenttypes of institutions where you could get home loans.
Through a lot of times when people think aboutbuying a home they think.
Hey, let me just give my local bank.
Bank of America, Wells Fargo a caller whenthey give my credit union their call or what's the whole thing with mortgage brokers? What's a mortgage broker? How does that work? What's the difference between a mortgage brokerand a bank? The difference between that and a credit union.
So I'm going to go over all this.
Let me first start off with credit unionsand you know I'm just going to give you how I see it because I've been in this industryfor over 20 years prior to being in real estate as an agent.
My prior life was a mortgage banker and that'swhat I did for a number of years.
I'm going to give you things how I see.
I'm not a big fan of the credit union.
I think credit unions are great.
They do car loans that you do checking savingsCDs much like a bank.
They have really really good customer service.
They really care about their members and Ithink that's great.
The problem is I don't really think the trainingthere and I'm a person that really really believes in knowledge.
You know I'm not saying that if you work witha credit union or you know someone works with the credit union in or go through a creditunion.
Not saying this about all credit unions.
I'm using this in a general sense.
They just don't have the best training inthe world.
The other problem with credit unions is thepeople who are doing the loans.
The loan offices the credit union a lot ofthem are strict salary.
If they're not strict salary, their salaryplus bonuses and I'll get to this in a little bit later.
So that's why I'm not really a big fan.
Years ago when I used to be in mortgage banking.
I actually used to go to credit unions.
They were some of my clients to get loansfrom because they didn't have all the knowledge and they were telling people they weren'tqualified because they could not work with them.
Now the good thing about credit unions becausethey are so customer service oriented they would pick up the telephone and say hey Lancewe can't do this loan can you do it? So at least they're going to do that.
Banks? Nope, they're not like that.
This is one of the things with banks.
Banks have a lot of a lot of good advantages.
As a matter of fact, if you're going to beusing bond money.
You're probably going to be using banks.
If you need construction loans you're probablygoing to be using banks but banks like credit unions.
They're a jack of all trades.
They're not a master of one.
They're doing the checking, they're doingsavings, they're doing CDs, they're doing car loans, boat loans you name it.
They're doing anything and everything andwhen you tend to go to the loan officers and a lot of banks not all of them.
So again you know if you work with a bankdon't get mad but I know a lot of people that have worked for banks and what happens isyou they get what's called the foot traffic.
They're not going out there hitting the pavementevery day.
A lot of the loan officers where the banksare just sitting in the bank and just waiting for the business to come to them.
They're not going out.
It's sort of like I always look at our industry.
Are you have the lion and you have the gazelle.
Oh, there are a lot of lions with banks butmost of them are gazelles.
They're sitting back.
Again banks pretty much most of the loan officersare on a salary plus a Bonus.
So you know they're not straight commission.
That's one of the things.
Now when it comes to banks again there aretheir pros.
When it comes to banks you have to understandthat they're only one when lending their money.
This could be a problem if you go in and maybefigure on an FHA loan and maybe that's not really very good in their wheelhouse.
They might tell you well you're not qualifiedfor a loan.
They're not going to say well you could probablyget a loan but you just can't get one through us that's the problem because you're onlyusing their money.
If you're a square peg and they have a roundhole you're going to have a hard time fitting in that and that's the unfortunate thing.
You know there's a lot of fallout.
There’s a lot of people banks tend to wantthe cream of the crop buyers.
If you're walking in with 750 credit scores.
Putting down 20% your salary and employeegreat but what happens if you don't fit into that? You may be working with a bank.
You may not know the thing about banks isthey're generally a little higher on the interest rates than say a mortgage broker but they'rea little bit what lower on closing costs because everybody's in-house and that's the nice thingabout banks is their in-house.
Now I will say this if you are going to usea bank.
If you’re going to use a credit union, ifyou are going to use a mortgage broker get someone local don't go with Wells Fargo andgo to some 800 number or you walk into Bank of America and they say oh let me give youthis 800 number Des Moines Iowa and you're what I am in Tampa or somewhere else.
You want someone local.
Out of sight out of mind.
You want someone if things aren't going yourway you could go in there and pound on their desk and say what the heck's going on.
So just keep that in mind but you know themgenerally everybody's in a localized area.
You'll have your underwriter there.
You have your processor there.
They do have some programs that they havea little bit more flexibility on because they could just decide not to sell that but theymight keep it they might keep it in their portfolio but generally speaking the mainthing I would probably rather choose and I'll get into mortgage brokers in just a littlebit.
Why I tend to like mortgage brokers betterbecause a bank their loan officer is getting paid usually a salary plus a bonus.
That’s the opposite.
So, now let’s talk about mortgage brokers.
Mortgage brokers they're basically prettymuch all of them out there.
It's sink or swim.
They don't get paid unless they find a wayto say yes.
So if you walk in like when I was in mortgagebanking and brokering.
If you walked in and I'm with the broker andyou were on an FHA loan program I'm probably going to have one lender for that.
That it's going to be really really focusedon FHA.
If you're VA you're probably going over tothis later.
If you're on maybe a conventional in a fightfor sit down you're over here.
If it's a 20% down you're over here.
If it's a jumbo it's this linker if you goin and maybe you have low credit scores you're over with this lender right here.
So they don't have just their money.
They have everybody's money now.
I know you go into these brokers and they'relike, we have 50 lenders.
Let’s face it most mortgage brokers willonly use two or three.
They'll probably have five to seven at anyone time but they are very efficient because this is all they do and they don't get paidand unless they find a way to say yes that's why I sort of break it up.
Is there are the lions and there are the gazellesand I would have rather have someone that is on a straight hundred percent commission.
That if they don't find a way to say yes theydon't get paid.
That's a huge motivator.
So there is the thing with a little bit differentlike the banks.
Keep in mind brokers broker out so they'regoing to broker out to a bank.
They could even be broken out to the samebank you're getting the quote from.
It's pretty rare but it could happen but they'regoing to have usually a little bit more costly because they're going to have the underwriterin-house and I mean in-house but they're going to charge for that.
They're going to have the processor that therebeen a charge for that.
So they're going to have a little bit morecost but they get their pricing and wholesale pricing not retail like a bank.
It’s usually going to equal out so there'sand if you're looking at going with bond money you pretty much never going to go with a brokerif you're looking to get in a construction loan.
You're probably not going to go with the brokerbut again it's all about choosing the right broker.
It's all about choosing the right loan officerand you know that's what you need to do.
You need to choose the right person.
So I did a video if you want to know how toget the best interest rate I'll put it up above.
You could look at it but let's go over whatyou really need to do when it comes to choosing a loan officer.
You want to always start off with your realestate agent.
First know maybe you could get a recommendationfrom your real estate agent you could get a recommendation from friends, co-workersbut dig a little deeper.
Don't just get that recommendation.
Ask enough to say why you think this loanofficer is so good.
Why are you referring me to this person? What is it about them that makes them so good? You can also go and take a look at sites likeYelp.
Go to their LinkedIn page check their website.
Read up on them but overall loan officersare horrible at marketing so don't hold that against them.
I know when I was a loan officer I wasn'tthe best marketer in the world.
So you know you definitely want to dig a littledeeper and ask him and then when you're talking to them just like an interview in a real estateagent.
You need to ask them two questions at least.
These two questions why should I work foryou and why should I work for your company? Basically, let them tell you what makes themgood.
Let them tell you why you should be workingwith them.
If they don't have an answer to those questionsyou really have to wonder but you know you definitely talk to your real estate agent.
That's a good source and just make sure theloan officer knows what they're doing.
Yeah I mean feel free to ask them what trainingyou have.
I mean I never got this when I was in a loanoffice.
When I was one officer but I had no problemI don't have it when people ask me.
This is a real estate agent if they're interviewingme or asking about my experience or how long I've been in the business or why they shouldwork with me or what makes my company good.
It's not as important as a realtor but whatthe loan officer it's everything if you go into the better business bureau and they don'thave a good rating.
You really have to wonder if that someonewho you want to work with.
So do these and you're going to be good togo but definitely pick loan officer at the end of the day get someone that you trustto get someone that you know is knowledgeable.
Who's been in the business that you feel hasthe proper training because one thing I discuss in my video? How to get a really good interest rate isit's more about the loan program.
If you're in the wrong loan program the interestrate doesn't matter and if you choose a loan officer that doesn't understand differentloan programs and they put you in the wrong one program.
You could have a great interest rate thatone program but it may not be the greatest interest rate you could get or you need.
If you like these videos give me a thumbs-up.
If you want to subscribe to my channel hitthe subscribe button hit the belly button and you'll get notified of my new videos.
I wish you all the best of luck.
If you're looking for a realtor in Tampa BayI would love to help you.
The Mortgage Lender wasn’t using the builders lender so what happened is the Builder was charging them $300 per day for every day they did not close.
The prospective client was getting hit with a $900 bill the good thing is they had a really good loan officer with a really good company and they basically stepped up to the plate and paid that bill!
Here, you might be thinking to yourself well yeah of course they should and you’re absolutely right. They should but, we have been on the end where these lending companies not they’re just like ‘hey we’re sorry this stuff happens it’s not our fault we’ll get the loan done as quick as we can’.
There’s situations, especially in this market right here in Pennsylvania that we’re in – meaning we are in a seller’s market – where, if you don’t close on time and there’s a backup offer that’s better than yours on a pre-owned home.
If that happens, they might just cancel the contract and they let it expire and take the other offer.
If you’re working with a builder or if it’s on a relocation company, there’s a per diem every day if you don’t close and it could wind up into hundreds if not thousands of dollars.
If you’re searching for a Mortgage Lender in New York, you need to make sure the lending company that you hire is:
-Understands the USDA Eligibility Guidelines
AND is someone who’s going to do the right thing. USDALoanInfoNewYork suggests that you always ask for references.
The best place to start is your real estate agent if they’ve been in the business a while they should have a really good relationship with a really good loan officer and mortgage lender company.
Mortgage Lenders in New York: Here’s how to Apply for a USDA Loan
If you are in the market for a home mortgage, there are plenty of places to find one. You simply need to look on the Internet, turn on your TV, or open up a newspaper to see all kinds of Los Angeles mortgage lenders offering their services. You may even receive a cold call from a bank inquiring about your mortgage needs. There are, however, huge disparities between a decent LA mortgage lender and a great mortgage lender. Let's take a look at a few differentiators that set top lenders apart from the rest.Are They Being Referred?One of the best and easiest ways to find a trustworthy and reliable Los Angeles mortgage lender is to ask your friends, family, neighbors, or co-workers which lender they've had a positive experience with. Another good person to ask is a real estate agent, as he or she works in the field and therefore has a good idea of who's good and who's not.Look At More Than Just RatesDo not simply choose the Los Angeles mortgage lender offering the lowest interest rate. You also need to find an LA mortgage lender with excellent customer service, otherwise your loan may go unapproved, or you may pay unnecessary fees. Help yourself make the home-buying experience as seamless as possible by researching and selecting an LA mortgage lender offering both quality service and low, low rates.Experienced LA Lender, Experienced LA Loan OriginatorA lender is the bank, credit union, or mortgage company through which you receive your Los Angeles mortgage. A loan originator is the person at the institution who works with you to draw up your mortgage. It is imperative that you not only select a reputable, financially-sound lender, but also an experienced, trustworthy LA loan originator.Be sure that your loan originator has at least five years experience in the field, fully understands the market, and offers good customer service. Be aware that you may select the best Los Angeles mortgage lender in town, but if your LA loan originator is new on the job, or a disgruntled employee, you may not receive the loan rates and terms you want.Do They Listen to Your Needs?Top Los Angeles loan originators know their stuff, but they also take the time to listen to your needs, goals, and limitations. They will offer sound advice on the different Los Angeles mortgage programs to choose from, offer good-faith estimates on closing costs and interest rates (and then lock them in), and provide comprehensive answers to any mortgage questions you may have. Choosing the right option from all the available Los Angeles mortgage programs may seem like a stressful, daunting task, but if you have a patient, trustworthy, and competitive LA lender and loan originator, you'll walk away satisfied.
Mortgages in 2015
Hi everybody, your real estate expert, LanceMohr.
And in this series, I'm talking about how to buy a house.
Today, I'm going to talkabout how to pick a mortgage lender.
If you don't need financing, don't worry aboutwatching this video unless you just want more information.
Alright, so how to pick a lender.
First off, if you've already chosen a real estate agent, this is a good place to start.
You could also ask some friends and family members, co-workers, get an idea who theywould choose.
Now personally, I was in the mortgage banking industry for several yearsand I was a co-owner of a mortgage company.
There's three types of lenders out there;number one is your big bank, your Bank of America, Wells Fargo and then you have yourmortgage bankers and then you have your mortgage brokers.
Now I'm not a real big fan of thebig banks or credit unions for that matter.
I think there's a lot of credit unions thatare really good, don't get me wrong and I'm not saying that there is anything wrong withbig banks.
I'm not a fan of them and the reason is – the reason why I don't like big banksis because if you go into a bank like Bank of America or say a Wells Fargo, you are onlyusing their money.
So if you go in and you have a very unusual circumstance and maybeyou don't qualify for their loan, they're not going to tell you "you don't qualify forour loan, go somewhere else".
They're just going to say, "You don't qualify for a loan.
" Now you may go to a mortgage banker or a broker and qualify for theirs.
So that's the problem, they are very, very limited because they only lend their money.
If you are round, you're not going to be able to fit in their square hole.
So it's not areally good way.
Now if you do use a bank, if you say Bank of America which I'm not afan at all, I haven't had them close a transaction on time in years, if they even close it atall.
So I got to say that, the only bank I can say that about.
But let's say you go toa Wells Fargo or you go to a Bank of America, always try to use a local loan office or don'tuse someone out of state, because you've heard of the term, "out-of-state, out of mind","out of area, out of mind".
That's really how it is.
You want someone local that knowsthe local ways in Florida, and more specifically I'm in Florida, I'm in Tampa, so the cityyou live in.
So that would be my first personal recommendation and I know a lot of lendersout there might be getting mad if they're watching this right now, especially if theywork for Bank of America.
But that's my opinion, I've worked with a lot of credit unions whenI was in the lending business and certainly not all of them.
Credit unions, the good thingis they really care about their customer.
The problem is they don't really do a lotof training to their loan officers unfortunately.
And you know, a lot of times when you're goinginto and getting a loan with a bank or credit union, a lot of times the loan officer ison a salary plus bonuses, and you want someone who, if they don't get you a loan, they don'tget paid any money.
That's the best way you are going to get a loan.
So I am a big fanof bankers.
Now really the difference between a bankerand a broker, is a banker lends their own money and will underwrite the file, usuallyin-house.
They are also called correspondent lenders.
Now I've worked for bankers before,and if bankers just don't have a competitive program – let's say you go in and maybeyou are a veteran and they're not real competitive on VA loans, let's just say.
They will usuallyhave brokers that they work with as well as and they could do different things.
So theyare usually good.
Brokers, I've worked for brokers when I wasn't lending as well andit's the same thing, but the difference is brokers have access to dozens and dozens oflenders.
Don't get fooled by that.
Most brokers only have about 5 to 7 lenders they work withat any given time; they might have a lender for their conventional financing, they havea lender for their government financing, they have a lender for their jumbo finances.
So don't get caught up into all that.
But the difference between bankers and brokers,if they don't find a way to say yes, they don't get paid.
And a lot of time what peoplewill do, is they will go out and they will be picking say maybe three companies, andthey will call up for a rate quote.
But you really, when you are calling up for a ratequote, you need to ask very specific questions and you need to do it all on the same day.
Because you could call one institution on Tuesday and rates could have changed up ordown on Wednesday.
And then you need to call the same day, you need to give the same parametersfor each one of them, "So I'm calling, I want to get a loan amount of $200,000 and what'syour rate lock?" Now I'm not a big advocate of going around and doing rate shopping becauseat the end of the day, lenders all get their money from the same place at the same price.
If you call 10 lenders, probably nine of them are going to give you the same quote for themost part.
Now banks will generally be a little bit more in the interest rate, but less inthe fees because everything is in-house, where a broker, they get their pricing at wholesale.
So there you could usually be more competitive on the interest rates, but they are a littlehigher on closing costs because they have to sort of outsource it and get it underwrittenover here in the process and all that stuff.
So get the information and call them all up,talk to them, ask them again the question, why should I work with you, what makes youdifferent, what makes your company different.
Whatever you do, whatever they tell you, onceyou lock in the rate, get a rate lock.
You don't want to be on different pages and theytell you one interest rate and then all of the sudden, you show up at closing and it'sa completely different interest rate, maybe it's a quarter percent higher.
Because theseller doesn't really care about your loan, all they know is you have to close.
So getit in writing from the lender, I can't tell you how many people – when I used to bein lending, pretty much everybody that I worked with, I always put everything in writing.
No one ever asked me but I wanted it all in writing for the documentation.
So always askfor it in writing and really try to take the person who you feel is looking out for yourbest interest, because at the end of the day, you could have the best interest rate in theworld, but if you are on the wrong loan program, the interest rate is sort of irrelevant.
SoI hope this helps you.
Leave a comment, if you have any questions, if you have anythingto say, you work for Bank of America – please leave a comment because I think it's goingto be real nice, but it is what it is.
And if you like my videos, subscribe to my channel,give me a thumbs up.
I appreciate it.
I wish you the best of luck in buying a home.
Havea great day.
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